Calgary is known for its driven entrepreneurs with world-changing ideas. It’s ranked among the top 50 ecosystems in the world for emerging start-ups. Still, it’s money that gets ideas up and running. Securing funding to make those ideas a reality can be a difficult feat. Enter venture capital (VC), early stage financing for start-up companies with long-term potential.

There are many reasons VC funding can come into play. Sometimes it’s because banks aren’t prepared to lend funds. Other times, highly established investors are wary of risk. Or, founders have raised all they can from friends and family. Venture capitalists look to take a chance on early ideas in the hope of a return on their investment. Alan Campbell, chair of the Venture Capital Association of Alberta (VCAA), says VC is often referred to as risk capital — a high-risk, high-reward asset class. As with most investments, venture capitalists take on some of that initial risk when they provide capital to early stage companies. “Venture capitalists aim to find the most promising entrepreneurs who have deep domain expertise and a passion for their business,” says Campbell. “They back those entrepreneurs with both capital and value-added support.”

Creating the Right Conditions for Venture Capital Deals

Partnering with the right venture capitalist is vital for entrepreneurs — they’re along for the ride for a long time. This is part of what the VCAA helps facilitate. It’s one of the many different players in Alberta’s innovation ecosystem. VCAA helps companies connect with support and capital opportunities that will enable them to scale to their full potential and also helps founders and investors find the right partnerships.

“VCAA aims to make it easier for the right founders to connect with the right investors,” says Campbell. “We create curated opportunities for our members to learn about and meet with founders whose companies meet their investment thesis. This means matching by stage, sector and also fit.”

The association hosts networking events to facilitate introductions between venture capitalists and entrepreneurs. It also has various programs to educate and expand its members’ knowledge of the current VC landscape and opportunities in Alberta. As VCAA celebrates 25 years, it’s hopeful that innovation will make for a better future in Alberta.

“We see the innovation ecosystem as a key way to build a more diverse economy in the province,” says Campbell. “Every aspect of the future everyone dreams of has an element of technological innovation, and Alberta has the right tools to be not only part of that positive change, but a driving force.”

Some More Major Players

VCAA also works closely with Alberta Enterprise Corporation (AEC). AEC was established in 2008 by the Government of Alberta to promote and provide more access to capital and investments in Alberta. Unlike VCAA, AEC does some actual investing. As a limited partner, AEC invests in VC funds with proven track records of success and commitment to Alberta. AEC’s funds and its partners have invested more than $1.2 billion into Alberta companies. Another source of funding is the Opportunity Calgary Investment Fund (OCIF), established in 2018 by The City of Calgary and managed by Calgary Economic Development (CED). The funding tool supports start-ups, entrepreneurs, VC firms and other ecosystem builders. OCIF has allocated more than $80 million to different projects and parties across the city, including Thin Air Labs, a venture capital firm that invests in local start-ups.

When Venture Capitalists Meet Entrepreneurs

Just as entrepreneurs pitch themselves to venture capitalists, VC firms also look for start-ups that fit their portfolios. “The nuance in this decision is typically a personal preference about the partnership between the founders and the VC,” says James Lochrie, managing partner of Thin Air Labs. “Since these investments can take up to 10 years to mature, VCs bet on founders they want to work with. The relationship is one of the most important parts of the decision-making process for VCs.”

Thin Air Labs, a member of the VCAA, invests in companies at pre-seed and seed stages (which means before and during the earliest round of funding, respectively). At these stages, start-ups have yet to solidly establish their business and come with a little more risk.

“It’s okay to approach investors before you are ready to start developing a relationship,” says Lochrie. “But if an entrepreneur is meeting an investor for the express purpose of landing an investment from them, they better have everything in order, because the investment process is designed to weed out weak hands.”

Tangible Local Impacts

In 2022, Thin Air Labs received $4 million from OCIF to kick-start its Fund I. The $20-million venture fund has now invested in more than 20 start-ups, about half of which are in the health sector.

Through Fund I, Thin Air Labs has invested in a handful of companies in the health sector like NanoTess, a start-up that developed advanced wound-care treatments. “When someone is suffering from an ailment like this, they only have one dream in life — to be healthy,” says Lochrie. “When NanoTess’s product grants that wish, that person can be free to dream about anything they want. This is the type of impact we want to create with our investments, because we believe it will also create significant investment returns.”

Calgary As a Growing Hub

It’s clear Calgarians benefit from a thriving innovation ecosystem, and it’s only growing. In the first half of 2024, Calgary placed third among major Canadian cities for VC dollars and deals. Notably, this was also the first time Calgary surpassed Vancouver.

“Rapid growth in the venture capital market is shaping Calgary’s future as a global destination for innovation,” says Brad Parry, president and CEO of CED and CEO of OCIF. “The recent surge in our investment landscape reflects strong confidence in our talent, infrastructure and Calgary’s limitless opportunities.”

Although Calgary is seeing a surge in VC investment growth and headlining deals, innovation and a trailblazing mentality have always lived here.

“Alberta is home to a population of resilient, hard-working, entrepreneurial individuals. It’s in the DNA of the province,” says Campbell. “What’s really special about Alberta, though, is the willingness and openness to support one another. The sense of collaboration and community has helped this province flourish, and we see that as one of the main drivers of the surging VC activity in the province.”

The Stats on This Risky Business

Between 2021 and 2023, the tech sector contributed $8.1 billion in value to the Calgary economy.

In the first half of 2024, Calgary placed third among major Canadian cities for VC dollars and deals. This is the first time Calgary has surpassed Vancouver.

In 2024, Calgary secured $630 million across 63 deals.

In 2024, Calgary attracted 75 per cent of Alberta’s VC deals.

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Esports, short for electronic sports, are video games played in a highly organized and competitive environment. The concept goes back to 1980 with the first official and registered event, a tournament for the 1978 arcade game Space Invaders, that attracted 10,000 players. As of 2023, Esports has grown into a US$1.72-billion market.

Esports has now found a home in Calgary at Bow Valley College (BVC), which is taking on this booming industry in a three-pronged approach: with the city’s first-ever esports arena, a variety of collegiate level Esports teams and an Esports Business Management Diploma. “If we can get even a small part of the industry, then we’re going to create opportunities for people here,” says Misheck Mwaba, BVC’s president and CEO.

BVC’s 3,500-square-foot Esports arena is a physical space on campus equipped with 40 PC gaming stations, two racing simulators and 18 gaming consoles (including Xbox, Nintendo and PlayStation). It’s also outfitted with adaptive gaming controllers and racing simulators that can be operated without pedals, a state-of-the-art broadcast suite, and a varsity Esports training room for team practices.

The Bow Valley College Bears recently joined the National Association of Collegiate Esports, has established varsity teams for games such as Valorant and League of Legends and has plans for a Super Smash Bros. team. As interest grows, the school plans to add other competitive games like Fortnite, Rocket League, EA SPORTS FC 25 and Street Fighter.

“We’ve been scrimmaging with Mount Royal University [and] the U of C team,” says Nick Olmstead, Bears Varsity Valorant coach and Esports program student. “We’re trying to stay in the collegiate space.”

BVC has looked at leagues with which to establish relationships at the provincial, national and international level, says Eddie Sargent, associate dean, Chiu School of Business. “There’s a big interest in all of those pieces,” he says.

But Esports at BVC isn’t just an opportunity to sit around and play video games. There’s also the new Esports Business Management Diploma, a two-year program consisting of 14 business classes and six esports management-specific classes geared toward careers in Esports, video games, video game business and technology companies.

A key component of the program is the Indie Ignition Accelerator, a mentorship and pitch program that funds entrepreneurs with innovative ideas in the Esports space. “What we are hoping for is that we are paving the way, because we are supporting not only the students who come to get the skills, but we’re also supporting those entrepreneurs who have got desires of developing their own companies,” says Mwaba.

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Buying a new home that matches your tastes and budget can be challenging, expensive and time-consuming. But it doesn’t have to be. That’s where ResVR comes in.

ResVR digitizes homebuilders’ catalogues into virtual layouts and floor plans so that homebuyers can easily see what their house will look like when it’s fully built. Using precise graphics technology detailing everything from the style of railings to the type of oven, a digitized catalogue lets prospective buyers tour homes virtually.

If buyers don’t see what they’re looking for when touring a show home, they typically move on to another builder, explains founder and CEO Nathan Nasseri, who has an extensive background and education in video game design.

Nasseri’s software allows buyers to see multiple house designs in one location and add customization and upgrades during the virtual tour.

“We’re taking the principle of character customization [from video games],” says Nasseri. “You customize the character based on how you want to resonate and engage with the game, except it’s for houses.”

Last year, ResVR raised $1.7 million in seed funding, and Nasseri was one of six winners at the prestigious Inventures 2024 Startup Pitch Competition, taking home $10,000. He has also completed nearly every tech catalyzer in Alberta, including Alberta Catalyzer, 500 Global, Plug and Play, and Creative Destruction Lab – Rockies.

The software officially launches this year in the Microsoft app store. Nasseri plans to expand ResVR to include home-exterior, condominium and whole-neighbourhood customizations.

What’s new: ResVR won the People’s Choice Award at Platform Calgary’s 2024 YYC Launch Party.

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Hong Phuc Nguyen grew up surrounded by female entrepreneurs. “In my hometown in Vietnam, most of the owners, shop runners, even we [who] run the country, run the household, are women,” says Nguyen. So, she didn’t expect the struggle of landing a permanent job when she moved to Canada in 2020 — especially since she was armed with an MBA and international career experience. That spurred her to create a hiring solution to help newcomers and employers, alike.

In 2022, she launched Kibbi, a multilingual job board and app. Kibbi addresses numerous barriers newcomers face, ranging from location to language. There’s a map feature to see job postings near you, automatically generated cover letters tailored to job descriptions, an “invite to apply” feature for employers, AI-generated translations of job descriptions and chats, upskilling resources, and more.

“Our vision is a world where anyone, regardless of background, can effortlessly start contributing to and finding a sense of belonging in their new community from Day 1,” says Nguyen.

In Kibbi’s first nine months, Nguyen raised $875,000 from angel investors and venture capitalists. Additional funding support from organizations such as Alberta Innovates and the National Research Council of Canada’s Industrial Research Assistance Program brought the total to more than $1.1 million. In 2023, Nguyen received Immigrant Services Calgary’s Immigrants of Distinction Award for Entrepreneurship and Innovation. In 2024, Kibbi expanded to more than 30 universities and colleges through a joint venture with Devant, an on-demand career service portal that helps international students seeking jobs in Canada.

Need to know: Since 2022, more than 48,000 job-seekers and 1,600 small businesses have used Kibbi.

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Platform Calgary

The history of Platform Calgary traces back to 1981 through Calgary Technologies Inc., but Platform as people know it today started in March 2019. Platform helps entrepreneurs bring their innovative ideas to life. Core services, like access to the Platform Calgary Innovation Centre, mentoring opportunities and community events, are free or low-cost. Membership options and paid programs are offered, too. The Platform Incubator helps high-potential startups grow over 12 months through structured guidance, coaching, peer learning and industry connections. Additional programs provide various stages of startups and founders with business know-how, connections and resources to scale up operations and access funding opportunities.

“The number of social connections that an entrepreneur has can predict how big, and how fast, they can grow,” says Platform Calgary president and CEO Terry Rock . “Simply, more connectivity is better for someone who’s building something.”

Opportunity Calgary Investment Fund

Opportunity Calgary Investment Fund (OCIF) is a $100-million publicly funded entity established in 2018 by The City of Calgary and managed by Calgary Economic Development (CED). OCIF identifies and supports economic opportunities that benefit Calgary’s long-term economic future through investment, job creation and training opportunities in the private, non-profit and public sectors.

OCIF implements a “very strong metric” for receiving capital once a company is approved for funding, says Brad Parry, president and CEO of CED and CEO of OCIF. Applicants must show evidence of the business’ scalability and potential economic impact before funding can be released.

“Whether its job creation or ecosystem development, funds are milestone-based,” says Parry.

Calgary receives $9 back for every dollar invested by the fund, and OCIF activities have helped propel $800 million in economic activity.

Alberta Innovates

Alberta Innovates is a provincially funded agency that funds projects in industries like agriculture and forestry, emerging technologies, data science and clean tech. It also offers programs that aid entrepreneurs, like the Micro Voucher Program, Industry Commercialization Associates Program and the Scaleup Growth Accelerator Program.

Alberta Innovates also supports scientific research by providing applied research and testing services through InnoTech Alberta and C-FER Technologies’ labs. Clients can find out if services are available that would support testing and validating their technologies, such as high-pressure testing facilities, energy system simulations, carbon capture and storage validation, or agricultural technology.

“By having InnoTech and C-FER working within the industry, we have an end-to-end platform that’s complementary to the entire innovation ecosystem,” says Doug Holt, former associate vice-president of capital development at Alberta Innovates.

More Innovation Organizations

Creative Destruction Labs Rockies

Creative Destruction Labs Rockies helps startups raise capital and provides mentorship.

The 51 Ventures Inc.

The 51 Ventures Inc. helps women and gender-diverse entrepreneurs access capital.

Rainforest Alberta

Rainforest Alberta promotes an inclusive culture of innovation.

The A100

The A100 connects members to a community of knowledgeable entrepreneurs.

MRU Institute for Innovation and Entrepreneurship

MRU Institute for Innovation and Entrepreneurship delivers community-engaged learning experiences to students.

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As we age, our body’s ability to heal weakens. That can lead to a host of issues including chronic health conditions, amputation and even death. Chemical and software engineer Julian Mulia lost both his parents to chronic health conditions, a challenging experience that inspired him to help others. In 2020, Mulia teamed up with his spouse, Megan Leslie, a former management consulting colleague, to launch NanoTess — a values-based social enterprise that creates affordable and accessible catalytic medical innovations.

Mulia explains that treating chronic conditions at home can drastically increase quality of life for people with limited access to hospitals. It also helps minimize the shame associated with these conditions. “It’s a silent pandemic because you’re not going around telling people [about your condition],” says Mulia. “It’s a very personal problem, which, left untreated, can cascade into worse comorbidities.”

NanoTess’s award-winning NanoSALV Catalytic advanced wound-care treatment matrix targets persistent skin wounds that are injured, inflamed or infected. Now used in Alberta’s health system, the salve has helped achieve a 46-per cent reduction in wound-care costs and a 56-per cent increase in healing rate for patients with chronic wounds that had not healed in almost two years. Paramedics with Alberta Health Services’ Mobile Integrated Health division found that, when patients experiencing homelessness were given the salve, their wounds significantly healed within weeks.

“We design products for the 99 per cent, not just the one per cent,” says Leslie. “That means getting them into the hands of people who need them.”

Need to know: NanoSALV Catalytic was used to successfully close a 13-year-old open wound.

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Trying to figure out which grocery store products are produced in Canada? You’re not alone.

Amid news regarding potential tariffs on some Canadian goods and products by the U.S. government, many Canadians have been motivated to shop for domestically produced items. So, Sasha Ivanov, a local computer science researcher and mobile app developer with a background in human and AI interaction, decided to make the process of supporting and shopping locally easier and more efficient with Maple Scan, an app that launched in late February.

With Maple Scan, users can take photos of products on store shelves while they shop, and within seconds, the app uses the label to identify if the product is Canadian-made or Canadian-owned and whether tariffs affect that product or not. The app also generates a “Canada Score Card,” a mini profile on the product that includes background information on the producer and where the product was manufactured.

One standout feature of Maple Scan is that if a product is not made in Canada (or the app cannot confirm whether the product is Canadian-made), the app provides users with a list of alternative Canadian-made products to consider, with information on where the products can be purchased online or even in nearby stores.

Staying true to its support of Canada, Maple Scan is also available in both official languages, English and French.

“This moment is really underscoring and highlighting the need and the benefits of supporting local communities,” says Ivanov. “Our goal really is to just help people buy local and buy Canadian.”

Since its release, Maple Scan has had more than 100,000 downloads. It’s available on the Apple app store and on Google Play.

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In his early 20s, Tate Hackert, flush from a commercial fishing gig, took it upon himself to offer short-term loans to strangers after seeing some struggle between paycheques. With that, in 2016, fintech company ZayZoon was launched.

ZayZoon is an earned-wage startup, meaning the company partners with small- and medium-sized businesses to help them provide a percentage of earned wage access to employees at any time, outside of traditional pay periods.

While founded by three individuals passionate about accelerating the tech scene in Calgary — CSO Hackert, plus Darcy Tuer, CEO, and Jamie Ha, CFO — ZayZoon was first adopted in the U.S. in 2017 after the trio decided, on a whim, to sponsor a payroll conference in the U.S. There, they met hundreds of individuals and companies interested and eager to adopt ZayZoon’s services.

ZayZoon has maintained a strong presence in the U.S. since, growing to more than 180 employees, raising US$68 million and partnering with or giving its services to more than 10,000 small- and mid-sized businesses across the U.S.

Last year, ZayZoon finally had its homecoming when it expanded to Canada, thanks to a partnership with Scotiabank.

“Since the beginning, it’s always been our plan to be in Canada,” says Hackert. “We know this product is needed here as much as it has been needed in the U.S.”

What’s new: ZayZoon was named Start Alberta’s 2024 Scaleup of the Year, the ScaleUP Company of the Year powered by Growth Compass, one of EY’s 2024 Prairies Award winners and it placed 14th on the Deloitte Canadian Technology Fast 50 list.

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Veterinarians and vet technologists are struggling. In rural or small urban settings, they are almost always on call, even when their clinics are closed. With limited work-from-home options, work-life balance is exceptionally difficult to achieve.

Animal HealthLink’s teletriage service is changing that. The company, co-founded in Calgary by registered vet technologist Leilani Mustillo and veterinarian Sean Neate, provides services to vet practices and their clients in remote and rural locations and urban centres of all sizes. Animal owners can call anytime and speak with experienced veterinary medical professionals for advice. “[Owners] have someone to talk to instead of just Dr. Google to determine if their animal is actually really sick,” says Neate, the company’s chief medical officer. Owners can then confidently decide if their animal needs to see a vet. The service also benefits vet clinics — 80 per cent of after-hours calls Animal HealthLink receives are not true emergencies, and can therefore be seen during regular business hours.

Last year, Animal HealthLink and Veterinarians Without Borders North America (with funding from PetSmart Charities of Canada) launched the first veterinary telehealth program for the remote communities of the Northwest Territories and Nunavut, where very few veterinary practices exist. The program expanded to include the Jasper Veterinary Clinic to support its community during the Alberta wildfires.

“In this day and age, there’s no reason not to use technology to our advantage to improve access to care in areas where there is little to no veterinary care,” says Mustillo.

Need to know: Since 2021, Animal HealthLink has handled more than 400,000 calls for animal patients across Canada and the U.S.

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Last year’s cyberattack on the Calgary Public Library (CPL) would have made a lousy heist film. After all, the hackers ended up with bupkis. The incident would have made an excellent training video, however. On what was arguably the institution’s worst day, the library did everything right. The CPL’s digital guard dogs started barking on the afternoon of Oct. 10, 2024. Cybersecurity staff received a notification alerting them to a malware attack on the library’s computer network. “Malware is code that’s basically there to do harm,” says Jim Chisholm, the CPL’s chief technology officer and director of technology. “It enables a threat actor like a hacker to get into your system and start doing bad things.”

Libraries worldwide have faced a spate of such break-ins over the last few years. In October 2023, hackers attacked the British Library, the Library of Congress and the Toronto Public Library. Attackers hit Hamilton Public Library’s system the following February. Hackers target such public institutions in an attempt to steal personal information or hold control of the systems for ransom. The gang who attacked the British Library, for example, demanded 600,000 British pounds in cryptocurrency. When the library refused to pay, the hackers published nearly a half million documents containing personal information on the dark web. It was a year before the British Library restored full access to its printed collections, and its sound archive and digital theses resources still haven’t been repaired.

The CPL’s cybersecurity apparatus remains constantly vigilant for such attacks. “We have systems that continually look for the signature of malware code on our systems,” Chisholm says. He likens the library’s cybersecurity systems to that of a bank. Just as a bank’s alarm will sound when thieves break a window or force open a door — long before they ever reach the vault — an automatic notification gets sent out to all the members of the library’s IT team the moment malware is detected. And this isn’t necessarily uncommon. Occasionally, a staff member might accidentally trigger something the system doesn’t understand and set the guard dogs off. For example, if an employee innocently clicked a link that silently redirected to a potentially malicious website, the cyberdefense systems would be alerted. “I’d say, almost 90 per cent of the time, you check and see it’s something minor,” Chisholm says.

Not this time. As soon as the alarms went off, Chisholm and his team assessed the severity of the attack and the significance of the threat actor. “Is this someone in their basement getting lucky, or are we being attacked by something more sinister and larger and sophisticated?” asks Chisholm. The complexity of the October hacker’s malware scripts revealed a worst-case scenario. “We were being attacked by a sophisticated professional organization, and up against something that has got some significant capability,” he says.

Fortunately, the playbook for such an attack had already been written almost two years earlier — even before Chisholm joined CPL in March 2024. Businesses constantly face cyberattacks. This is the new reality. “It’s less about ‘if’ an organization will be attacked, it’s when,” Chisholm says. Organizations need modern, sophisticated defences, along with plans for when the defences are breached. “These playbooks help reduce the confusion and anxiety during an attack and greatly reduce the time to recover,” Chisholm affirms.

CPL staff simply had to execute the plan that was already in place. They didn’t hesitate. By Oct. 11, library staff across the city turned off every computer in every branch. They also informed patrons they had to leave and locked the doors behind them. The only surefire way to stop such an attack is to shut everything down.

In some ways, library staff had been there before. “We’re battle-tested,” says CPL CEO Sarah Meilleur. Many had worked during the 2013 flood when library branches needed to abruptly close. Many more employees worked during the pandemic, managing the multiple closures, openings and restrictions. “We became very adept at working to provide as much service to the community as we could within the restrictions that were available, and working to keep everyone safe,” Meilleur says. “Our teams are really committed to the work that we do to serve the community and [are] also flexible and resilient.”

Thanks to the quick work of CPL staff, the hackers never breached the library’s “vault” of information. No patron or staff data was compromised. The heist was a bust. But much work remained. The library needed time to ensure its system was secure and that malware wasn’t still lurking on a hard drive somewhere. Investigators physically examined each of the more than 2,000 devices in the CPL system. Every single public computer was wiped and rebuilt with a new operating system. Servers were assessed and cleaned. This process took several weeks.

In the meantime, the CPL system reopened five days after the alert, and served patrons as best they could. Services came back in cautious stages. No Wi-Fi was available at the branches at first. E-books were available, but, for physical books, patrons were asked to ignore due dates and avoid returning books.

With their computers down, librarians checked out books the old-fashioned way, by writing down library card numbers and bar codes in a ledger. According to Meilleur, 640,000 individual items were checked out during the six-week ordeal. By the end of December, a majority of library services had returned, but not all.

For Meilleur, the cyberattack revealed the library’s importance to its vast community. More than 818,000 Calgarians, or 57 per cent of the city’s population, according to CPL, are active library members. Meilleur feels nothing but gratitude towards them. “Love and thanks to Calgarians for their patience and support of their library,” she says. “And for showing all the library love.”

6 Week Timeline

October 10

Calgary Public Library staff is alerted to an attempted hack.

October 11

Staff across the city turn off every computer in every branch and close early to the public; investigators begin physically examining each of the thousands of devices in the CPL system.

November 21

Members can access their accounts and locations begin to accept and process holds and returns.

December 11

Public Wi-Fi is available again at all library locations.

Mid-to-late December

Full services return to branches in stages; libraries are up and running normally by the new year.

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